Terms of purchase

Last updated 2026-09-21. These apply to anything bought on this site. Implementation engagements get their own written scope.

Subscriptions

• Operating Systems and modules bill monthly (or yearly where offered), in advance, until you cancel.
• Cancel anytime from "Manage billing"; access runs to the end of the paid period. Unused time is not refunded and nothing is prorated.
• Annual plans are 10× the monthly price (two months free) and are prepaid. Within 30 days of purchase you can cancel for a refund of the annual amount minus one month at the monthly rate; after 30 days annual plans are non-refundable.
• Usage limits are per tier (AI credits per month). If you consistently exceed them we'll suggest the next tier; we never charge overages silently.

Setup and build fees

• Onboarding, website build and similar one-time fees are charged with your first month and are never discounted or folded into annual pricing.
• They are refundable in full until you approve the staging site (or equivalent first deliverable). After your approval the work is done and the fee is non-refundable.

Digital products

• Blueprints, playbooks, templates, prompt packs and kits ($29 to $299): 7-day refund on request, no questions, once per customer.

Implementation services

• Done-with-you and done-for-you engagements are quoted in writing. A 50% deposit is due to start and is non-refundable once work begins; the balance is due at delivery.

How delivery works

• Every deliverable passes automated quality checks and, where it is customer-facing or changes a production system, a human approval at FINT before it reaches you.
• Some steps require actions on your side (for example granting access or confirming a hosting step); we surface them as exact tasks and the clock pauses until they're done.
• We never access private accounts without your explicit connection, never run ads or outreach without your approval, and never make destructive changes to your systems.

Refund requests and disputes

Email us from the address on your order within 14 days and we'll act on it; you don't need to open a card dispute. Refunds go back to the original payment method through Stripe.

See also our privacy page. Questions: contact us.